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Delete account

This is a translation. The Swedish version applies if the two versions differ. Läs på svenska

Control over your data

You decide about your own data. You can delete your account and all associated data at any time directly in the app. Please note that this cannot be undone.

Step by step

01

Open the app

Start the Medborgarskapspro app and sign in.

02

Open your profile

Tap the profile icon, usually in the top right corner of the home screen.

03

Find the deletion option

Scroll to the bottom of the profile menu. There is a red button with the text "Delete account".

04

Confirm the deletion

A confirmation box appears. Confirm it to delete the account permanently.

What data is deleted?

Your account

Your email address and your password.

Your user profile

Name, email address and settings.

Your progress

All questions you have passed and your favourites.

Your settings

Language choice and your planned test date, if you have entered one.

Your account data is removed from our database. Purchase data held by Apple, Google or RevenueCat under their own policies is outside our control and follows their own retention rules. Technical logs at our hosting provider are deleted according to its ordinary routines.

Early Access signup and other data

An Early Access signup is not an app account and therefore cannot be deleted in the app. If you want to delete your signup or other data we hold about you, write to us from the address you used, or tell us which address should be removed. We will delete it and confirm within 30 days. Feedback you have sent can also be deleted on request.

Read our privacy policy

Help and manual deletion

If you run into problems, or if you would rather have us delete your data for you, write to us at
citizenprosupport@gmail.com