Terms of use

Who we are and what these terms cover

These terms of use apply to the Medborgarskapspro website and the Medborgarskapspro app (together the "Service"). The Service is provided by Ott & Stadler Group KLG, a Swiss general partnership (Kollektivgesellschaft) with its registered office at Rosgartenstrasse 26, 8280 Kreuzlingen, Switzerland (UID CHE-452.933.007), referred to below as "we" or "us". Full company details are in our company information. By using the Service, creating an account or making a purchase, you accept these terms. If you do not accept them, you must not use the Service.

What the Service offers

Medborgarskapspro is a private study tool for preparing for the citizenship test.

• Free content and free features that you can use without paying.
• Premium, a voluntary one-time purchase that unlocks additional content and features in the app (see Premium purchase below).
• Early Access: signing up for Early Access on this website is free of charge and non-binding. It does not oblige you to buy anything. We use your email address to tell you about the launch, as described in our privacy policy.
• We may change or extend features, or stop offering individual features, when this is reasonable for users.

No official status and no advice

Medborgarskapspro is an independent, privately operated study tool. It is not affiliated with, authorised, approved or sponsored by, or acting on behalf of the Swedish Council for Higher Education (UHR), the Swedish Migration Agency (Migrationsverket) or any other Swedish authority. UHR has itself stated that it does not stand behind practice tests produced by other persons or companies. Our questions and explanations are based on publicly available facts, including the educational material Sverige i fokus, which we name as a source. They are practice questions and not questions from the official test, and the app contains no official test questions. Nothing in the Service is legal advice or migration advice, and we cannot guarantee that you will pass a test or that your citizenship will be granted. The Swedish Migration Agency decides which requirements apply to you. Always check the current information at uhr.se and migrationsverket.se.

AI-assisted content and quality assurance

The practice questions, answers and study articles on the website and in the app were produced with the help of AI and checked against public sources in several independent review rounds. Even so, content may contain errors or become outdated, and we give no guarantee of complete accuracy, currency or legal validity. The Service is intended only for private test preparation.

Accounts

Some features in the app require an account.

• You are responsible for keeping your login details safe and for everything that happens with your account.
• You must provide correct information when you register, and each person may have only one account.
• You can delete your account and all stored data at any time in the app under Profile, Delete account. You can also ask us by email to delete it.
• We may suspend or delete accounts that breach these terms.

Permitted use

The Service may only be used for your personal, non-commercial test preparation. The following is not permitted:

• Automated retrieval of content (scraping, bots, crawlers).
• Sharing your account or login details with others.
• Reselling, licensing or otherwise commercially exploiting the content.
• Decompiling, disassembling or modifying the app.
• Trying to bypass access restrictions, including limits on free use and restrictions on Premium.
• Any use that is contrary to applicable law.

If you break these rules, we may block your access without prior notice.

Minimum age

The Service is for persons aged 16 or over. If you are under 16, you may only use the Service with the consent of your parents or guardians.

Premium purchase

• Premium is a one-time purchase (a lifetime licence), not a subscription. It gives you access to the premium content and premium features for as long as we operate the app. We do not promise that the premium features will remain unchanged forever.
• The price is shown in the Apple App Store or Google Play before you buy, in the currency of your store. The store shows taxes and fees, including VAT, at checkout. We state no fixed amount in these terms.
• Purchases are made through the Apple App Store or Google Play and are subject to the stores' terms. Payment is handled by the store, and we never receive or store your payment card details.

Right of withdrawal and refunds

Premium content is digital and available immediately after purchase. Requests for withdrawal and refunds are handled by Apple or Google under their own rules, so contact the store where you bought Premium. We give no separate refund promise beyond that. Your rights as a consumer under mandatory Swedish and European consumer law, for example the Swedish Distance and Doorstep Sales Act (2005:59) and the rules on digital content, are not affected.

Availability and operation

We strive for stable availability but cannot guarantee it. Operation may be limited or interrupted for maintenance, technical or operational reasons, and outages at third-party providers (for example Google, Apple, Firebase) are outside our control. If we close the app permanently, we will notify users with active premium access by email at least 30 days in advance.

Changes to the terms

We may update these terms, for example when the Service or the law changes. For material changes, we will notify you by a message in the app, by email or on this website. The date at the top shows the latest version. If you continue to use the Service after a change has taken effect, you accept the updated terms, unless the law requires your express consent.

Intellectual property rights

All content in the Service, including questions, texts, graphics, design and code, is protected by copyright and belongs to us or our licensors. It is not permitted to copy, distribute, adapt or make it available to the public without our written permission, except where the law allows it. The official educational material "Sverige i fokus" belongs to UHR and the Swedish National Agency for Education (Skolverket). Facts are free to use, but the text itself is protected by copyright. Our questions and explanations are based on publicly available facts and we name the material as a source. If you believe that something in the Service infringes your rights, contact us and we will review it.

Liability

• You use the Service at your own risk.
• To the extent the law allows, we are not liable for indirect damages, consequential damages or loss of profit arising from your use, in particular not for you failing a citizenship test, for errors or outdated content, for operational outages or data loss, or for the services of third-party providers (Google and Firebase, Apple, RevenueCat, Resend and others).
• This limitation does not apply to intent, gross negligence or personal injury, nor to liability that cannot be excluded by law.
• Nothing in these terms excludes or limits the rights you have as a consumer under mandatory law.

Termination

You can stop using the Service and delete your account at any time. We may suspend or end your access without prior notice and without compensation if you seriously or repeatedly breach these terms, unless mandatory law requires otherwise.

Cookies and local storage

The website only uses necessary local storage, for example to remember your choice in the information banner and the items you have ticked in the checklists. We use no analytics tools and no advertising cookies. Details are in our privacy policy. You can clear the data in your browser at any time.

Privacy

Information about the processing of personal data is in our privacy policy.

Governing law and disputes

These terms are governed by Swiss substantive law, excluding its conflict-of-law rules and the United Nations Convention on Contracts for the International Sale of Goods. Mandatory consumer protection rules in the country where you reside, including the Swedish consumer rules and the General Data Protection Regulation (GDPR), are not affected by this choice of law. Where the law allows, the place of jurisdiction is Kreuzlingen, Switzerland. Your mandatory right to bring proceedings before a court in your home country is not affected. As a consumer in Sweden, you can get guidance from the Swedish Consumer Agency (Konsumentverket) and Hallå konsument, and you can turn to the National Board for Consumer Disputes (ARN) if we cannot resolve a dispute.

Language

These terms are available in Swedish. Translations in the app are only provided for convenience. In case of doubt, the Swedish version applies.

Partial invalidity

If a provision of these terms is or becomes invalid or unenforceable, the other provisions remain in force. The invalid provision is replaced by a valid one that comes as close as possible to its economic purpose.

Contact

Questions about these terms: citizenprosupport@gmail.com. Company details are in our company information.